Welcome to shahies (shahies.com). These Terms and Conditions explain the rules that apply when you browse our website, place a custom order, or purchase any handcrafted gift item created by our artisans. By accessing the site or completing an order you agree to follow these terms, so please read them carefully. If you disagree with any part, kindly stop using our services.
shahies specializes in premium, made-to-order gifting experiences—ranging from corporate hampers to personalized keepsakes and festive collections. Every product is designed, handcrafted, and packaged with care to ensure it matches the occasion you are celebrating.
We curate and manufacture a wide selection of gifting solutions, including:
Product images and descriptions are intended to represent the final outcome; however, variations in color, texture, or packaging may occur because many items are handmade or customized. shahies may update product details, availability, or pricing without prior notice.
When you place an order, you confirm that all personalization details (names, dates, branding, or artwork) are accurate and that you have the right to use any uploaded content. We reserve the right to decline or cancel an order if the content is offensive, violates intellectual property rights, or cannot be produced to our quality standards.
Payment Methods: We accept major credit/debit cards, UPI, net banking, wallets, and approved corporate payment modes. All transactions are processed through secure payment gateways.
Pricing and Quotes: Prices are listed in Indian Rupees (₹) and may change based on raw material costs, customization level, or order volume. Quoted prices are valid only for the duration mentioned in the proposal or invoice.
Cancellations & Changes: Standard orders can be modified or cancelled within 12 hours of payment. Custom or bulk orders cannot be cancelled once production begins because materials are procured specifically for you.
Production timelines vary by product complexity and order quantity. Estimated dispatch dates are shared during checkout or in the formal quotation. We partner with reputable courier services to deliver across India.
Because our products are handcrafted and often personalized, we do not accept returns for change of mind. However, if you receive the wrong item or a damaged product, notify us within 48 hours of delivery so we can review and offer a suitable remedy (replacement, partial refund, or store credit).
To process a claim we require photographs/videos of the packaging, the shipping label, and the damaged product. Claims submitted after the stated window or without evidence may be declined.
All creative assets on shahies.com—including product imagery, copy, logos, templates, and packaging concepts—belong to shahies or its licensors. You may not copy, redistribute, or adapt any material without written permission.
By providing artwork or branding for customization, you confirm that you own the rights or have permission from the rights holder. You grant shahies a non-exclusive license to reproduce that content solely for fulfilling your order.
When using our website or placing orders, you agree to:
shahies will not be liable for indirect or consequential damages such as loss of profits, business opportunities, or event-related penalties arising from delayed shipments or product issues. Our total liability for any claim related to a purchase is limited to the amount paid for the specific order in question.
We may update these Terms and Conditions to reflect changes in our processes, legal requirements, or product range. Updates take effect as soon as they are posted on this page. Your continued use of the website or our services constitutes acceptance of the revised terms.
These terms are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts located in India, subject to the venue that aligns with our registered office.
For queries about these Terms and Conditions, personalization support, or order assistance, please reach out to our customer care team:
Email: support@shahies.com
Phone: +91-99999-00000 (Mon–Sat, 10 AM – 7 PM IST)
Website: shahies.com
We aim to respond to every request within 24 business hours.
Last Updated: January 15, 2026
These Terms and Conditions are effective as of the date of your first use of akhadasports.com.